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Phase 3 PAYMENTS
Point of sale

SumUp

A full point of sale system.
Set up around how you sell.

SumUp is a full point of sale system with payments, inventory and customer tools in one setup.

The SumUp POS pairs an employee register with a customer facing touchscreen and can bring products, reporting, rewards, online ordering and staff tools into the same system.

We start with how the business sells. Then we set up the SumUp POS around it.

SumUp point of sale with customer display
What SumUp does well

SumUp earns its place
when the business wants
the whole POS in one system.

SumUp brings checkout, products, inventory, reporting, customer tools and staff tools into one point of sale system.

The important question is how the business sells, manages products, serves customers, and runs the operation. Then we configure SumUp around that.

Checkout at the counter

The SumUp POS pairs an employee register with a customer facing touchscreen, so orders, payments and receipts run through one counter setup.

Barcode scanners, receipt printers, cash drawers and kitchen display screens can connect to the setup.

Menus, items and modifiers

Menus, items and modifiers are managed in the same system that takes the order and tracks inventory.

Phase 3 reviews the menu and item setup with the business before launch.

Inventory and reporting

The business can manage products, track inventory, review sales activity, and use reporting to understand what is happening across the operation.

Phase 3 confirms the inventory and reporting setup the business will use.

Customer rewards and marketing

SumUp can keep customer information, run rewards that customers join at checkout, and support marketing communication.

Regulars earn perks with each purchase and redeem them on their next visit.

Online and staff tools

SumUp can include online ordering, employee management, schedules and time clock, and tips tracking alongside the register.

Phase 3 confirms which tools are part of the configuration before the setup is approved.

SumUp works best
when the business wants one system
for the whole counter.

Checkout, products, inventory, customers and staff live in one system instead of several.

Phase 3 sets it up around the way the business already works.

The SumUp setup

Start with the hardware
the business actually needs.

The SumUp POS is built around an employee register and a customer facing touchscreen, with a self service kiosk and other supported hardware when the business uses them.

The right setup depends on what has to happen at checkout, where employees work, how customers pay, and which SumUp software the business actually needs.

Phase 3 confirms the current product, hardware, and payment configuration before the merchant approves the setup.

SumUp POS register and customer display

SumUp POS

The full counter setup

The SumUp POS combines the employee register, customer facing touchscreen, payment acceptance, and operating and customer tools in one counter setup.

Phase 3 confirms the counter hardware before the setup is approved.

SumUp self service kiosk

Self service kiosk

Let the customer place the order

SumUp Kiosk can support customer ordering and payment as part of the SumUp POS.

Add a kiosk when self service solves a real ordering or queue problem, not simply because the hardware is available.

The goal is not more hardware.
The goal is enough hardware.

One counter may need a register and customer screen. Another may add a kiosk, kitchen display screens, printers, or a mobile device.

Start with the work that has to happen. Then build the SumUp hardware around it.

Build my SumUp setup →

Product photography supplied by SumUp.

Industries

Where SumUp
earns a serious look.

SumUp is worth a serious look when the business wants checkout, products, inventory, customer tools and staff tools in one point of sale system.

The business type gives us context. The way the operation actually runs makes the decision.

Pricing is a separate conversation based on the merchant's real payment numbers and approved setup.

The industry gets us close.
The workflow picks the setup.

Two businesses in the same category can run their counters very differently.

Start with what has to happen at checkout and around the operation. Then configure the SumUp POS to cover it well.

What it costs to run

Price the SumUp setup
you will actually use.

SumUp is a full point of sale system, and the merchant should see every piece of its cost clearly.

The complete cost depends on which hardware belongs in the setup, which capabilities are required, and how payment processing is configured.

The merchant should see those pieces clearly before approving the setup.

SumUp POS software

The first cost decision is the SumUp POS configuration and the software tools the business will use.

Choose the configuration from the workflow before comparing the price.

Hardware

The register, customer display, mobile device, kiosk, printer, cash drawer, and other applicable hardware can change the total setup.

The merchant should understand which devices are included, who provides them, and what commercial terms apply.

Additional capabilities

Customer rewards, marketing tools, online ordering, employee tools, customer management, integrations, and other capabilities depend on the SumUp configuration being used.

Put the capabilities the business will use on the quote.

Payment devices

The payment hardware needs to match the SumUp POS configuration being implemented.

The exact device and commercial terms depend on the approved merchant setup.

Payment processing

Processing cost depends on the merchant, approved processing relationship, payment mix, transaction volume, average card transaction, pricing structure, and SumUp configuration.

Compare the economics using the merchant's real payment numbers.

Quote the SumUp setup
the business will actually run.

The register, customer screen, kiosk, customer tools, online functions, hardware, and processing all shape the merchant cost.

Put the product and capabilities that will actually go live on the quote.

SumUp pricing depends
on the product and setup.

SumUp products, hardware, additional capabilities, processing, and commercial terms can change over time. Phase 3 confirms the current merchant configuration and applicable costs before the setup is approved.

Quote the tools
the business will use.

The SumUp POS can include customer, staff, online, and operating tools. Phase 3 puts the ones the business will actually use on the quote.

See my SumUp setup and cost →

Buying through Phase 3

SumUp gives you options.
Somebody still has to pick the right ones.

SumUp is a full point of sale system with operating and customer tools in one setup.

Phase 3 helps determine how the SumUp POS should be configured, how the hardware and payments fit around it, and what actually needs to be implemented.

Configure the SumUp POS

Phase 3 helps decide which SumUp tools and settings the business will use.

The setup follows the workflow.

Build the hardware plan

Phase 3 helps determine which register, customer display, mobile device, kiosk, printer, cash drawer, or other supported hardware belongs in the setup.

Use the hardware the workflow requires and leave out what it does not.

Build the payment setup around it

The SumUp product, payment device, processing relationship, and pricing structure need to work together.

Phase 3 reviews the merchant's actual payment requirements before recommending the setup.

Coordinate the implementation

Phase 3 coordinates the implementation work that applies to the approved SumUp setup so the merchant knows what needs to be configured, tested, and ready before launch.

The exact scope depends on the product, hardware, software, and systems involved.

Support after launch

Payment and equipment support is available from a US based team.

If the issue involves SumUp software or another technology in the setup, Phase 3 can help identify the appropriate next step.

Phase 3 Digital if you need it

Phase 3 can also build and manage the public business website and provide ongoing search and advertising services through Phase 3 Digital.

Digital stands on its own. SumUp and payment processing are not required.

The value is a setup that fits.

The value is choosing the SumUp configuration, hardware, payment setup, and operating tools the business actually needs.

Phase 3 coordinates the setup and supports it after launch.

Build the right SumUp setup →

Before you decide

Ask the questions that matter
before you choose SumUp.

SumUp is a full point of sale system. The useful questions are about how the business will use it.

A business may lean on checkout and inventory, on customer rewards and marketing, or on online ordering and staff tools.

The right question is not whether SumUp has more features. It is which features the business actually needs.

Is SumUp just for very small businesses?

No. SumUp is a full point of sale system with payments, inventory and customer tools in one setup.

The better question is whether SumUp covers the business's checkout, products, inventory, staff, customer, online, and operating requirements.

Business size alone should not pick the POS.

What does the SumUp POS include?

The SumUp POS pairs an employee register with a customer facing touchscreen and can include products, inventory, reporting, customer rewards, online ordering, and employee tools.

Phase 3 confirms which tools are part of the configuration before the setup is approved.

Do I actually need rewards and marketing?

Maybe, but they should not be the reason every merchant chooses SumUp. SumUp can include customer rewards, customer information, and marketing tools.

If the business does not plan to use those capabilities, do not build the buying decision around them.

Can I keep hardware I already own?

Possibly. Existing registers, printers, scanners, cash drawers, customer displays, and other equipment should be checked against the SumUp configuration being implemented.

If the equipment is compatible, supported, and still fits the workflow, keeping it can be a good outcome.

What if the business needs more later?

Start with the setup that covers the business today and understand what would need to change if the requirements grow. That may mean adding capabilities, adding hardware such as a kiosk or kitchen display screens, or comparing a different POS altogether.

Do not assume every future change is automatic.

The best SumUp setup
is the one the business will actually use.

SumUp can be the right answer. Another POS can be the right answer. Keeping the current system can be the right answer.

Choose from the workflow, not from the size of the feature list.

Ask us the SumUp questions →

Before you commit

SumUp should
earn its place.

A full point of sale system is a real change, so it should solve a real problem.

Before changing anything, identify what the current setup already handles well, what the business actually needs next, and whether SumUp solves that problem.

Keep what already works

If the current POS already handles checkout, products, inventory, staff, reporting, and the other workflows the business relies on, do not replace it merely because SumUp offers another option.

Changing less can be the better recommendation.

Use the tools you will run

The SumUp POS can cover checkout, products, inventory, reporting, customer, staff, online, and integration needs. Turn on what the business will use.

More features are useful only when the business will actually use them.

Verify the requirements that cannot be lost

If the business depends on a specific booking, restaurant, inventory, gift card, online ordering, customer, employee, integration, or reporting workflow, confirm the exact SumUp product supports it before replacing the current system.

Prove the requirement before the merchant commits.

Do not buy a full POS for a payment problem

If the business mainly needs card acceptance, payment links, remote payments, invoices, recurring billing, or another straightforward payment workflow, replacing the POS may solve the wrong problem.

A payment option without a new POS may be the better answer.

The goal is not to sell more SumUp.
The goal is to get the setup right.

Sometimes SumUp is the right answer. Sometimes another POS fits better. Sometimes the current system should stay and only the payment setup should change.

The recommendation should follow the problem, not the product being sold.

See if SumUp fits → Compare all POS systems →

The alternatives

If SumUp does not fit,
start with what the business needs next.

Move to a different POS only when it solves a real problem.

First identify what the business needs that the current SumUp setup does not provide. Then compare the systems or payment options that actually solve that problem.

If SumUp still covers the workflow well, keeping it is a perfectly good outcome.

What if you do not need another POS?

If the real need is card acceptance, invoices, payment links, recurring billing, remote payments, or another straightforward payment workflow, replacing SumUp with another full POS may solve the wrong problem.

Compare the payment options before replacing the system that already runs the business.

See payment options → See terminals →

Do not leave SumUp
for the sake of change.
Move when the business
needs a better fit.

Name the requirement SumUp is no longer meeting. Then compare the systems that actually solve that problem.

If SumUp still does the job well, keep it.

Compare all POS systems →

SumUp FAQ

Before you choose SumUp,
get these answers.

SumUp is a full point of sale system with payments, inventory and customer tools in one setup.

Before choosing it, understand what comes with the configuration and how Phase 3 sets it up.

SumUp can keep customer information, run customer rewards that customers join at checkout, and support marketing communication.

Phase 3 confirms which of these tools are part of the configuration before the setup is approved.

Yes. The SumUp POS can support online ordering.

The menu, payment, fulfillment, customer, and operating workflow should be reviewed before online ordering becomes part of the merchant setup.

Yes. The SumUp POS can include employee management, customer information, rewards, marketing, and other customer relationship tools.

Phase 3 confirms the tools in the configuration before building the business workflow around them.

Yes. SumUp currently offers digital gift cards for eligible accounts, and applicable SumUp POS configurations may include additional gift card or voucher functionality.

The exact gift card requirements should be reviewed against the SumUp product and Phase 3 configuration being considered.

A SumUp setup can involve the employee register, the customer facing touchscreen, mobile devices, printers, barcode scanners, cash drawers, kitchen display screens, kiosks, and other supported equipment.

Phase 3 confirms which current products and devices belong in the merchant setup before anything is approved.

Possibly. Existing registers, printers, scanners, displays, cash drawers, and other equipment should be checked against the SumUp configuration being implemented.

If the equipment is compatible, supported, and still fits the workflow, keeping it can be a good outcome.

Start with the SumUp setup that covers the business today and understand what would need to change if the requirements grow.

That may mean adding capabilities, adding hardware, or comparing a different POS altogether. Do not assume every future change is automatic.

The total depends on the SumUp configuration being used. Applicable costs can include software, hardware, additional capabilities, payment hardware, payment processing, and other services involved in the setup.

Phase 3 should show the applicable pieces clearly before the merchant approves the quote.

It depends on what is being implemented, including products, menus, inventory, employees, customer tools, online ordering, integrations, and hardware.

Phase 3 reviews the actual project and defines the implementation plan before anything changes.

Phase 3 payment and equipment support is available from a US based team.

If the issue involves SumUp software or another technology in the setup, Phase 3 can help identify the appropriate next step and support path.

Yes. Phase 3 Digital can provide the managed Website service separately from SumUp.

Phase 3 Digital also offers ongoing search work and paid advertising management through the applicable Digital plans.

SumUp and payment processing are not required to use Phase 3 Digital.

Still not sure SumUp is the one?

See if SumUp fits → Compare all POS systems →

Tell us what isn't working.
We'll tell you what's worth changing.

Tell us what you are trying to fix or improve. We will tell you what should stay, what is worth changing and where Phase 3 can help.

Sometimes the honest answer is nothing.